All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

We accept payments from major credit card companies like:

• Visa
• Mastercard
• American Express
• Discover
• Shop Pay
• Apple Pay
• Google Pay
• Meta Pay
• Amazon Pay
• PayPal

We also accept installment payments via:

• Affirm
• Afterpay
• Klarna

Simply select the installment plan you would like to use during checkout and pay for your purchase in 4 equal payments.

This service is only available to domestic customers at this time.

If you encounter a pending transaction charge without receiving an order confirmation email, please do the following :

1. Check Spam or Junk Folder: Sometimes, legitimate emails can end up in these folders. Make sure to look there first.
2. Contact Manjeri Skincare Customer Care: Please contact us at customerservice@manjeriskincare.com and provide as many details about the transaction as possible.
3. Contact Your Financial Institution: Contact your bank to confirm how long it takes for authorization holds to be released and funds to be made available in your account.
4. Wait A Bit: Wait at least 5 - 7 business days before the authorization holds are released before attempting to place another order.
5. Monitor Your Account: Keep an eye on your bank or credit card statement. If the charge remains pending for an extended period, contact your financial institution to report the issue.

Your credit card will not be charged until your order has been shipped.

Via Email:

• You will receive a confirmation email once your order has been placed and then again once your package has shipped. This second email will contain any tracking information you need to keep an eye out for your Manjeri Skincare order.

Via My Account:

• Login to your account to view your placed orders.

For any further questions, please feel free to reach out to us at customerservice@manjeriskincare.com.

Once your order is placed, you will receive an order confirmation via email.

If you wish to track your order, visit the Track Order page and enter your order number (found in order confirmation email) and a valid email address or phone number.

If you are unable to locate this information, please contact customerservice@manjeriskincare.com

Gift cards are all digital and will be emailed to the email address used during checkout. If you are ordering a gift card for a friend, just forward them the gift card email.

If you want to cancel or change your subscription, you can do it at any time via the following:

• Via Email: Your order confirmation emails have links to your order. You can manage your subscription from there.
• Via Website: Once you have logged in to your account and clicked on manage subscriptions, click on the subscription for which you would like to update.
• Click on the "Edit your upcoming orders" hyperlink.
• You will now be redirected to the edit subscription page where you can add new products, change the existing ones and update the quantity for all.

Domestic shipping can take up to 5 business days.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for domestic US orders over $35. Check the cart to see the current deal on free shipping.

No, we currently ship our products in the United States, Canada and United Kingdom.

Please subscribe to our newsletter to stay updated on our expansion to international shipping.

A full list of all of our shipping areas can be found here.

Please review our Shipping Policy for detailed instructions for lost packages.

All non-US orders are subject to customs and duty fees as defined by the country of import. Applicable customs import duties, taxes and fees are calculated in your selected currency at checkout. Manjeri Skincare is not responsible for any additional fees.

At Manjeri Skincare, we strive to provide our customers with high-quality products and excellent service. However, if for any reason you are not satisfied with your purchase, we offer refunds in the form of store credit. 

Please review our Refund policy for more information.

A refund request can be submitted within 14 days after the purchase is made.

Please review our Refund policy for more information.

Store credit is only available for items that are in new and unused condition, with all original tags and packaging included.

Please review our Refund policy for more information.

When an order does not include free shipping and your return request is approved, then you receive an email with shipping instructions and a return shipping label. 

Please review our Refund policy for more information.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.